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Privacy Policy

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Effective date: June 15, 2026

 

Defined terms used on this page ("the Artist", "the Collector") have the meanings set out in the Terms & Conditions.

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This Privacy Policy explains how the Artist collects, uses, and protects the Collector's personal data when visiting this website or placing an order, in accordance with the EU General Data Protection Regulation (GDPR).

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1. About The Artist

 

Data Controller: Marina Syntelis (Marina Syntelis Art)

Email: marinasyntelis@gmail.com

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2. What Personal Data Are Collected

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  • Contact details: name, email address, phone number, shipping and billing address

  • Order details: items purchased, order value, order history

  • Payment information: processed directly by the Artist's payment provider, eg. PayPal; the Artist does not store the Collector's full card details

  • Communications: messages sent to the Artist, including online-viewing requests

  • Technical data: IP address, browser type and site usage data collected via cookies (see the Cookie Policy)

  • Marketing preferences: if the Collector opts in to the mailing list via Wix Mail

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3. Why We Use Your Data and Our Legal Basis Purpose

 

  • Processing and fulfilling the Collector's orderPerformance of a contract

  • Responding to enquiries and online-viewing requestsPerformance of a contract / legitimate interest

  • Complying with tax, customs, and export-certification obligations (including providing information to the National Gallery of Greece where required)Legal obligation

  • Sending order updates and shipping notificationsPerformance of a contract

  • Sending marketing emails about new artworksConsent (the Collector may withdraw at any time)

  • Improving the website through analytics Consent, via the cookie banner

  • Preventing fraud and protecting the Artist's legal rights/Legitimate interest

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4. Who Your Data Is Shared With

 

The Artist shares personal data only where necessary, with:

  • DHL Express, to deliver the Collector's order

  • PayPal to process payment securely

  • The National Gallery of Greece, where required for export certification of an artwork

  • The Papillon Gallery (UK), where an artwork purchased by the Collector is physically held or fulfilled through their platform

  • Wix, which hosts the site and processes orders on the Artist's behalf

  • Wix Mail, only if the Collector has opted in to marketing emails

 

The Artist does not sell personal data to third parties.

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5. International Data Transfers

 

Some recipients above are located outside the European Economic Area — notably The Papillon Gallery in the United Kingdom. The European Commission has formally recognized the UK as providing an adequate level of data protection (its adequacy decision was renewed in December 2025 and now runs to December 2031), so these transfers can take place without additional safeguards. Where any other provider is located outside the EEA without an adequacy decision, appropriate safeguards are put in place, such as Standard Contractual Clauses.

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6. How Long Your Data Is Stored

 

Order and invoice records are retained for as long as required under Greek tax law and marketing data is kept until the Collector unsubscribes or withdraws consent. Enquiry messages are kept only as long as needed to respond.

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7. Your Rights

 

Under the GDPR, the Collector has the right to:

  • Access the personal data held about them

  • Correct inaccurate data

  • Request erasure of their data, where applicable

  • Restrict or object to certain processing

  • Request a portable copy of their data

  • Withdraw consent at any time, where processing is based on consent

  • Lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr), or their own country's supervisory authority if based elsewhere in the EU

 

To exercise any of these rights, contact marinasyntelis@gmail.com

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8. Cookies

 

This website uses cookies. Full detail on what they're used for, and how the Collector can manage preferences, is in the Cookie Policy.

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9. Changes to This Policy

 

This Privacy Policy may be updated from time to time. The effective date at the top of this page shows when it was last revised.

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